Our main responsibilities

To make sure that material is supplied to the production facilities, that appropriate packaging is developed and available and that vehicles are distributed to dealers and end customers.

To make sure that management of material, warehousing and distribution ensures the global availability of aftermarket parts to dealers and end customers at the right time, the right place and the right cost.

To act in close co-operation with other Group units globally to efficiently develop and deliver services and products with the right quality, delivery time and cost within the agreed budget.

To perform customs handling and logistics risk management for the Volvo Group.

 Volvo Group Logistics Services Portal

Volvo Group Logistics Services Portal

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Packaging System
The Volvo Group packaging system

The Volvo Group packaging system

Having good packaging that protects your goods is, of course, an obvious requirement. But it is also extremely important that the packaging is optimized for every stage of your production process, and that the packaging system supports lean production. Available load capacity must be utilized efficiently, empty runs minimized and maintenance handled in the right way.

The Volvo Group packaging system is open for packaging users who require packaging volumes in their own tier Volvo supply chain. Equally Volvo promotes packaging flows that offer synergies for Volvo in a global context and increase the efficiency of the Volvo packaging pool system.  

Learn more about the Volvo Group packaging system

Risk management documents

Here you will find risk management documents for download.


Assessment of Transit Damage*

*Former Instructions for Inspection Personnel Assessment of Transit Damage
(last updated 2014-06-25)

Transport handover - cargo inspection procedure(DOCX, 42.8 KB)


Transport Damage Claims Procedure

(last updated 2012-10-30)

Volvo Logistics' claim handling procedure for carrier/freight forwarder(PDF, 11.8 KB)


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